Responsibility Clause: All services, coupons, receipts and tickets are reserved and issued subject to the terms and conditions specified by the suppliers. (Refer individual brochures and/or websites) By accepting the coupons, tickets and utilising our services, you agree that, apart from certain rights you have under the Australian Consumer Law that we cannot alter, neither TravelView nor any subsidiary company or representative shall be liable for any loss, injury or damage to you or your belongings or otherwise arising in any way out of our services to you.
Your Travel Consultant can advise you on passport and visa requirements, but it is your responsibility to ensure you comply with these regulations before travelling. All relevant costs include GST. The supplier and airline refund process can consist of months of investigation, TravelView will assist this process however does not take any responsibility for the length of time taken by them.
Cheque & Electronic Payments: Personal, bank, company cheques or electronic payments are accepted however take at least 3-10 working days to clear. Should a payment be provided without the relevant clearance period, penalties may apply.
Reservation Deposit/Cancellation: The Reservations Deposit is payable at the time the reservation is requested and is in addition to any deposits charged by the tour operator/airline or other travel supplier. The Reservation Deposit is non-refundable BUT if you proceed with the booking the amount of the Reservation Deposit will be credited against the final amount payable.
Upon cancellation, the Reservation Deposit is forfeited however in certain cases may be held in suspension for 12 months. If the TravelView Deposit is not utilised within the 12 months, it will be deemed as cancellation of a booking. In many cases, cancellation costs may be claimed against your insurance policy, and accordingly, travel insurance is strongly recommended. A recommended Insurance Policy will be automatically included in your statement.
If you choose not to effect our insurance, we will ask you to sign an indemnity declaration. Travel Insurance provides cover when the premium is paid and the policy issued, and so should be taken out as soon as any deposit or payment is made for maximum protection.
Special Requests: Special requests such as airline seating, meals, non-smoking rooms, bedding configuration, specific room requests in hotels and cruise cabin location, are at the discretion of the operator. Whilst TravelView will do our utmost to notify the operators of your special needs there is no guarantee.
Authority: In the event that an accident, disaster or emergency is reported to have occurred in a country where I/we will or may be travelling. I/we authorise you to disclose to the Australian Government Department of Foreign Affairs and Trade details of my/our itinerary (including without
limitation, transport and accommodation arrangements) and my/our contact details within Australia and overseas. Please refer to www.smartraveller.gov.au for the important Top 10 Safe Travel Tips or refer to leaflet included in your final travel documentation. Other important
informational websites are www.dfat.gov.au & www.tsa.gov/index.shtm
Privacy: The information collected on this booking form is required to ensure accuracy of reservations made on your behalf. TravelView will provide relevant information to external suppliers such as hotels, tour companies, foreign consulates, etc, as required for your booking.
